FAQs
Frequently Asked Questions.
Find answers to the most common questions about Frontier Waste.
Service & Coverage
What areas do you serve?
Frontier Waste serves throughout the Mat-Su Valley, including Palmer, Wasilla, Big Lake, Houston, Sutton, Willow, and surrounding communities. Some remote areas may have limited service frequency. Call us at 907-864-9000 to confirm service in your specific area.
What services will be available?
Frontier Waste offers residential can service (weekly pickup), commercial dumpster service, commercial dumpster recycling, and roll-off container rentals for projects and cleanups.
Do you offer recycling service?
Yes — we offer Dumpster Recycling service for commercial customers only.
Getting Started
How do I get started?
The easiest way is to get a free quote at frontierwaste.co or call us directly at 907-864-9000. Our Valley Office team will walk you through your options.
Service Operations
How often is pickup scheduled?
Residential service is scheduled weekly. Contact us to discuss your requirements.
What happens if my pickup day falls on a holiday?
We’ll communicate any schedule changes in advance. If your regular pickup day falls on a holiday, we’ll notify you of the adjusted schedule — no surprises.
Where should I place my container for pickup?
Containers should be placed at the curb or designated pickup location by your scheduled pickup time. Specific placement guidelines will be provided when you set up your account.
Billing & Accounts
How does billing work?
Billing details will be confirmed when the service launches. We’ll offer straightforward, transparent billing. Contact us for current billing information.
Do you offer automatic payment?
Yes — we offer automatic payment options for your convenience. Details will be provided when you set up your account.
How do I update my account information?
Billing details will be confirmed when service launches. We’ll offer straightforward, transparent billing. Contact us for current billing information.You can update your account information by calling our office at 907-864-9000 or by emailing hello@frontierwaste.co. We’re real people — just give us a call.
Still have questions? We'd love to help.
Prefer to talk with a real person? Give us a call.